Privacy Policy
BACKPigeon Khaos ("we", "us", or "our") is committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at www.pigeonkhaos.com and our mobile application (collectively, the "Service"), available on the Apple App Store (iOS) and Google Play Store (Android).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
When you create an account or use the Service, you may provide us with:
- Account Information: Name, email address, phone number, username, and profile photo
- Golf Data: Scores, handicap information, course preferences, and game history
- Event Data: Invitational details, tee times, pairings, and participant information
- Communications: Messages sent through the App, support requests, and feedback
1.2 Information Collected Automatically
When you use the Service, we may automatically collect:
- Device Information: Device type, operating system, unique device identifiers, and push notification tokens
- Usage Data: Features used, pages viewed, and interaction patterns
- Log Data: IP address, browser type, access times, and referring URLs
1.3 Subscription & Payment Data
When you purchase a subscription through the App, payment is processed entirely by the Apple App Store (iOS) or Google Play Store (Android). We do not collect, process, or store your payment card details, billing address, or financial information. We only receive confirmation of your subscription status (active, expired, or canceled) and the type of plan you purchased, which we use to enable premium features in the App.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and manage your account and subscriptions
- Send push notifications related to your games, events, and invitations
- Respond to support requests and customer service inquiries
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:
- With Other Users: Your profile information, scores, and game data may be visible to other users you interact with through the App (e.g., fellow players in your events and invitationals)
- Service Providers: We use third-party services (such as Firebase by Google) for authentication, data storage, and push notifications. These providers only access your data as necessary to perform their functions
- Legal Requirements: We may disclose your information if required by law, court order, or governmental request
- Safety: We may share information to protect the rights, safety, and property of Pigeon Khaos, our users, or the public
4. SMS Communications & Consent
By opting in to receive SMS messages from Pigeon Khaos, you agree to receive text messages regarding appointment reminders, event schedules, promotions, etc. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies.
Message & data rates may apply.
You may opt out at any time by replying STOP to cancel. For assistance, reply HELP or contact us at support@pigeonkhaos.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention & Deletion
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you wish to delete your account and associated data, you may:
- Request account deletion by emailing us at support@pigeonkhaos.com
- Use the account deletion feature within the App (if available)
Upon deletion, we will remove your personal data from our active systems. Some data may be retained in backups for a limited period or as required by law.
7. Children's Privacy
The Service is not intended for use by anyone under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that we have collected personal information from a child under 17, we will take steps to delete such information promptly. If you believe a child under 17 has provided us with personal information, please contact us at support@pigeonkhaos.com.
8. Third-Party Services
The Service may contain links to third-party websites or services that are not operated by us (such as the Apple App Store, Google Play Store, and golf course websites). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.
9. Your Choices & Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correct: Update or correct inaccurate personal information
- Delete: Request deletion of your personal information
- Opt-Out: Opt out of push notifications through your device settings
- Withdraw Consent: Withdraw consent for SMS communications by replying STOP
To exercise any of these rights, please contact us at support@pigeonkhaos.com.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources from which we collect, and the purposes for collecting your information. To make such a request, please contact us at support@pigeonkhaos.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@pigeonkhaos.com
- Website: www.pigeonkhaos.com
Related Legal Documents
Last updated: 05-22-2026